Terms of Service

These terms apply between Owen Marketing Solutions LLC, a New York limited liability company (“Owen Marketing”, “we”, “us”) and the business using our service (“you”). By using the portal or paying for the service, you agree to them.

Most of this page is about the service we provide to paying clients. This part applies to anyone who visits the site, client or not.

What's published here — the writing, the design, our name and logo — is ours. You're welcome to read it and to share a link. Republishing it, or lifting it into your own marketing, isn't something we permit.

The pages describe what we do and are meant to be accurate, but they aren't advice for your particular business, and we may change them as the service changes. Where we link out to another site, we don't control it and aren't answerable for what's on it.

We run digital marketing for your business for a monthly fee. Depending on what you have signed up for, that includes managing your Google Business Profile, writing and publishing social content, and creating and managing paid advertising campaigns.

We do the work; you do not have to operate any software. The portal exists so you can see results, give us information about your business, and manage billing.

There is no public sign-up. We create each client account and send you a link to set your own password. Keep your login details to yourself and tell us promptly if you think someone else has access.

• The subscription is billed monthly in advance through our payment processor.
• You can cancel at any time from the billing page. Cancellation takes effect at the end of the current billing period, and we do not refund partial months unless we have agreed otherwise in writing.
• Fees may change with at least 30 days' notice.

Advertising spend is separate and is never paid to us. Your ad budget is charged directly by the advertising platform to your own payment method on your own account. Our fee covers our service only.

• Giving us accurate information about your business, including any licensing, insurance, or certification claims we may put in your advertising.
• Having the right to use the photos, logos, and other material you give us, and the right to let us publish them.
• Holding any licenses your trade requires.
• Handling the customers our work sends you.

You are responsible for the accuracy of claims we publish on your behalf that come from information you gave us.

We will run your marketing with reasonable skill and care, and a member of our team reviews advertising campaigns and sets every budget by hand before anything goes live.

We do not guarantee results. Marketing performance depends on your market, your pricing, competition, seasonality, and how you handle the leads you receive. Any figures we show you as estimates or benchmarks are illustrative, not promises.

Our service depends on platforms we do not control, including Google and Meta. Their rules govern what can be advertised and published, and they can change those rules, suspend accounts, or change pricing at any time. We are not responsible for their decisions, outages, or account actions, though we will work with you to resolve them.

Your business information, photos, and logo remain yours. You grant us permission to use them to deliver the service, including publishing them in your marketing.

Marketing copy and campaigns we produce for you are yours to keep and use after the agreement ends. The portal, our internal tools, and our underlying methods remain ours.

Either of us can end this agreement at any time. If you cancel, your access continues to the end of the billing period you have paid for. We may suspend or end service for non-payment, for misuse, or if continuing would breach an advertising platform's rules. On request within 30 days of cancellation, we will hand back your business information and hand over the advertising accounts we manage for you where the platform allows it.

The service is provided as is, without warranties beyond those the law requires. To the extent the law allows, we are not liable for lost profits, lost business, or indirect losses, and our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.

We may update these terms. We will change the date at the top of this page and notify account holders directly of significant changes. Continuing to use the service after that means you accept the updated terms.

Questions about these terms: team@owenmarketingsolutions.com.