Privacy Policy

Owen Marketing (legally Owen Marketing Solutions LLC, a New York limited liability company) runs digital marketing for local small businesses. Clients pay a monthly fee and we handle their marketing for them: local search presence, social content, and paid advertising. This policy explains what information we handle and why.

It covers our client portal at owenmarketingsolutions.com and the internal tools we use to deliver the service.

Almost everything we hold is business information, not personal information.

• Account details. The email address of the person who manages the account. Accounts are created by us and the client sets their own password; we never see or store it.
• Business information you give us. Details about your business and how it operates — what you do, where you work, and the information we need to build and target your marketing.
• Images. Photos of your work and your logo, when you provide them, so we can use them in your ads and posts.
• Connected account data. If you connect Google or Meta accounts, we store access credentials for them and the performance data we read (see below).
• Billing information. Your subscription status. Payment is handled by our payment processor — we never receive or store your card number.

Like any website, ours records a line in a server log each time a page is requested. That entry includes the IP address of the device, which browser and operating system it reports, the page requested, and the page it came from. We use it to keep the service running and to investigate errors, and we do not try to identify anyone from it.

We use cookies for one purpose: keeping you signed in. When you log in, our authentication provider sets a cookie so that moving between pages doesn't log you out. That's the whole of it.

We do not use advertising cookies, analytics cookies, or tracking pixels on this site, and we don't embed third-party widgets that would set cookies of their own. Nothing here follows you to other websites.

Your browser can block or delete cookies, and ours will keep working — except for signing in, which stops working entirely without them.

When you connect a Google account, you grant access to specific data through Google's own consent screen. Here is exactly what we request and why:

• Google Business Profile (business.manage) — to read your business listing and its performance (profile views, calls, direction requests, website clicks, review rating) so we can report on it and keep your listing accurate.
• Google Analytics (analytics.readonly) — read-only access to your website traffic and conversion data, shown on your dashboard.
• Google Ads (adwords) — to create and manage advertising campaigns on your behalf and read their performance.

We use this data to operate the marketing service you are paying for: to show your performance in your dashboard, to write your weekly summary, and to run your advertising. We do not sell it, use it for advertising to you, or use it to build profiles unrelated to your account. We do not use it to train generative AI models.

Owen Marketing's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can disconnect a Google account at any time from the Integrations page in your portal, or revoke our access directly at myaccount.google.com/permissions. Disconnecting stops all further access.

• Running your marketing: writing content, building ad campaigns, and keeping your business listing current.
• Reporting: showing your results in your dashboard and in a weekly email summary.
• Service messages: telling you when something needs attention, such as a disconnected account.
• Billing and support.

We do not sell your information. We share it only with the service providers we need to run the product, each handling it on our behalf and under contract:

• Hosting, database, and file storage providers that run the application
• Payment processing, for your subscription
• Email and SMS providers, to send your reports and alerts
• AI providers, which we use to draft marketing copy from the business information you give us. A member of our team reviews that output before anything is published.
• The advertising and analytics platforms we operate on your behalf, such as Google and Meta

We may also disclose information if required by law, or as part of a merger or sale of the business, in which case we will say so before your information becomes subject to a different policy.

• Credentials for any account you connect are encrypted before being stored.
• All traffic to the site is encrypted in transit over HTTPS.
• Access to client data is limited to Owen Marketing staff who need it to deliver the service.
• We never store your account password or your card number.

We keep your information while your account is active. When you cancel, we delete or anonymize it within 90 days, except where we have to keep records longer for tax, accounting, or legal reasons. You can ask us to delete it sooner.

• Access or correct your information — most of it is editable directly in your portal.
• Disconnect any connected Google or Meta account at any time.
• Ask us to delete your account and the data we hold about it.
• Depending on where you live, you may have additional rights over your personal data; write to us and we will honor them.

To make any of these requests, email team@owenmarketingsolutions.com.

The service is for businesses. It is not directed at children and we do not knowingly collect information from anyone under 18.

If we change this policy we will update the date at the top of this page, and tell account holders directly if the change is significant.

Questions about this policy or about your data: team@owenmarketingsolutions.com.